Great Advice From A Small Business Owner for Small Business Owners | Butch Cassell of American Fleet Service

Answers From A Small Business Owner

1. What’s a project you are excited about right now?

We are moving our service advisors to the front offices into a more open setting with the customers. We have two waiting areas we will be installing new windowed doors on them. One waiting area is a fleet truck driver’s lounge and the other is a retail customers offering free soft drinks, coffee, tea and snacks. This will allow our service advisors to totally focus on the customers.

2. What’s a challenge you are currently working to solve and how are you attacking it?

One challenge we’re working on is that the city will be taking approximately 25 feet of property down one of our longest property lines that will completely change how we enter our location. We are thinking about this from a positive stand point because this will present us with the opportunity to actually have two ways onto the site with brand new aprons, gates and a large section of new fence. To be honest though, it was very disturbing when we first found out about it. 

3. If you were going to have your memory erased and could only remember the content from one book, what book would it be and why?

If my memory was erased and could only remember the content of one book it would be the Bible! What an opportunity for a new beginning without other corrupt information in your head to cloud or misguide your life.

4. If you could ask any business or marketing guru one question; who is that guru, what would you ask, and why?

If I could ask any business or marketing guru one question, it would be Colonel Sanders because he got started with Kentucky Fried Chicken at age 66 and I am in my sixties. The question would be, “what was the dream and inspiration to get you motivated at that age to build such an empire?”

5. If you were asked to give a keynote speech to a group of business owners and had 10 minutes to prepare a 30-minute talk – what would you talk about and what’s the one thing you would want them to learn?

If I had ten minutes to prepare for a keynote speech to a group of business owners I would talk about the importance of integrity and character. I would want then to learn that the only thing we really leave behind when we retire or go home to be with God is our legacy. Our legacy is worth more than any quick talking deal that only benefits you. Your legacy is left to honor your family, friends and your faith in our Lord Jesus Christ!